VIN provides the most accurate results
Please read these terms carefully before using our website and services.
By accessing or using the PartsMB website (partsmb.com) or placing an order, you agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use this website or place any orders.
PartsMB reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes are effective immediately upon posting to the website. Continued use of the site following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
PartsMB makes every effort to ensure pricing accuracy. However, errors may occur. In the event of a pricing error, PartsMB reserves the right to cancel the order and notify the customer. The customer will not be charged, or a full refund will be issued if payment was already collected.
Inventory levels are updated regularly but are not guaranteed in real time. If an ordered item becomes unavailable after your order is placed, PartsMB will contact you with options including a substitute part, backorder, or full refund. PartsMB is not liable for losses resulting from product unavailability.
Always confirm part compatibility using your vehicle's VIN or by contacting our support team before ordering. PartsMB is not liable for parts ordered for an incompatible vehicle.
To the maximum extent permitted by law, PartsMB shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or purchase of products, including but not limited to lost profits, vehicle damage, loss of use, or personal injury.
In no event shall PartsMB's total liability to any customer exceed the amount paid by that customer for the specific product or order giving rise to the claim. This limitation applies regardless of the theory of liability β whether in contract, tort, negligence, strict liability, or otherwise.
PartsMB is not responsible for labor costs, towing fees, rental vehicles, loss of use, or any damage to your vehicle arising from a defective part, incorrect part ordered, or improper installation. Always verify fitment before installation.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida.
Before initiating any legal action, you agree to first contact PartsMB directly at sales@partsmb.com or 800-670-1150 to attempt to resolve the matter informally. PartsMB will make a good-faith effort to resolve any concern within 10 business days.
Yes. PartsMB may update these Terms & Conditions at any time. Changes are effective immediately upon posting. We recommend checking this page periodically. Continued use of the site after any update constitutes acceptance of the revised terms.
If PartsMB ships an incorrect part due to a fulfillment error, we will cover return shipping and send the correct item at no additional charge. Contact us at sales@partsmb.com or 800-670-1150 as soon as possible with your order number and photos of what you received.
Brand names and OEM part numbers referenced on our site are used solely to identify compatible replacement parts. PartsMB is an independent retailer and is not affiliated with, authorized by, or sponsored by Mercedes-Benz or any other OEM manufacturer unless explicitly stated.
Yes. All transactions are processed through SSL-encrypted, PCI-compliant payment gateways. PartsMB does not store full credit card numbers on its servers. If you have a concern about a transaction, contact us immediately at 800-670-1150.
For legal or compliance-related inquiries, please email sales@partsmb.com with the subject line "Legal Inquiry." You may also write to us at our business address in Florida. We aim to respond to all formal inquiries within 10 business days.