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Shop with confidence. Every part sold at PartsMB is backed by our quality guarantee
We stand behind every part we sell with an industry-leading lifetime warranty — with the exception of service consumables that are not eligible by nature.
Every OEM, aftermarket, mechanical, electrical, and body part we sell is backed by a lifetime warranty against manufacturing defects.
Service-related filters, fluids, glues, brake cleaner, and similar one-time use items are not covered. Engines and transmissions are covered under the original manufacturer's warranty.
Getting a replacement or refund is easy — follow these simple steps.
Reach our support team by phone or email with your order number ready.
›Provide a brief description and photos of the defective part if possible.
›We'll issue a Return Merchandise Authorization (RMA) number within 1 business day.
›Return the part in its original packaging using our prepaid shipping label.
›Receive your replacement part or full refund within 5–7 business days.
Return shipping is not covered under the warranty. Customers are responsible for the cost of shipping the part back to us. We recommend using a trackable shipping method to ensure your return arrives safely.
Yes. Once your warranty claim is approved, you may choose between a replacement part or a store credit toward a future purchase. Cash refunds to the original payment method are evaluated on a case-by-case basis. Contact our support team and we'll work to find the best resolution for you.
If a part fails due to a manufacturing defect, it is covered under our lifetime warranty regardless of who installed it. However, our warranty does not cover labor costs for removal or reinstallation. We recommend having parts installed by a qualified technician and keeping a copy of the installation invoice for your records.
Our lifetime warranty is non-transferable and remains with the original purchaser. If you sell your vehicle, the warranty coverage does not carry over to the new owner. We encourage you to keep your order confirmation and any warranty documentation for your own records.
No. Service-related filters, fluids, glues, brake cleaner, and similar one-time use items are not covered under our warranty. These products are consumed during normal use and are not eligible for warranty claims. Engines and transmissions are covered under the original manufacturer's warranty. If you're unsure whether a specific item qualifies, contact us before placing your claim.
We accept non-warranty returns within 30 days of purchase. Items must be unused, uninstalled, and returned in their original packaging. A 15% restocking fee may apply. Service-related filters, fluids, glues, brake cleaner, and similar one-time use items are non-returnable. If you have questions about whether your item is eligible for return, please reach out to our support team before shipping anything back.
Our support team is here to help you with warranty questions, return eligibility, and claim processing.
